How long will it take to receive my order?

We hand-pour each candle with love, so please allow up to 7 days for production. Once they’re ready, we ship via USPS, and you’ll get a tracking link as soon as your order is on its way. Standard shipping typically takes 3-7 days, depending on your location. (P.S. We don’t ship on Fridays during warmer months to keep your candles cool.)

Do you offer refunds or exchanges?

If you’re not feeling your purchase, you can request a return or exchange within 30 days of receiving it. Items must be unused, in original packaging, and in the same condition they arrived in. For more details, check out our full Return Policy [link].

My candle arrived damaged. What should I do?

Oh no! If your candle arrived less than perfect, please email us at [your email] within 5 days of receiving it, along with a few photos of the damage. We’ll work quickly to make things right.

Are your candles eco-friendly?

Yes! We use coconut soy and soy wax, sustainable cotton wicks, and phthalate-free fragrance oils. Plus, our packaging is minimal and recyclable. We’re committed to reducing our footprint while creating products you’ll love.

What’s the best way to care for my candle?

We want you to get the most out of your candle! Here are a few tips:

• Trim the wick before each burn to about 1/4 inch.

• Don’t burn it for more than 4 hours at a time.

• Keep it away from drafts, and never leave it unattended.

• When there’s about 1/2 inch of wax left, it’s time to retire your candle (safety first!).

Can I buy in bulk or wholesale?

Yes, we offer bulk and wholesale options! Reach out to us at [your email] with your request, and we’ll share pricing, order minimums, and lead times.

Do you ship internationally?

Currently, we only ship within the U.S., but we’re working on expanding! If you’re interested in international shipping updates, sign up for our newsletter, and you’ll be the first to know.

What ingredients do you use in your candles?

Our candles are made with a blend of coconut soy or 100% soy wax (depending on the collection), cotton wicks, and fragrance oils infused with essential oils. They’re phthalate-free and contain no dyes, and each candle is crafted in small batches.

How can I stay updated on new products and events?

Join our community of Manic Islanders by subscribing to our newsletter! You’ll get the latest updates on product launches, events, and exclusive offers.

I have a question that’s not listed here. How can I reach you?

We’d love to hear from you! For any questions or just to say hi, email us at [your email]. We’ll get back to you as soon as possible!